Information We Collect

As a reverse purchasing agent service, we collect information necessary to facilitate your sourcing, quality inspection, and international shipping needs. This includes:

• Personal Identification Information: Name, email address, phone number, and physical shipping address.
• Order Data: Product links, descriptions, sizes, and specifications of the items you wish to purchase from Chinese e-commerce platforms.
• Payment Information: While we do not store full credit card details on our servers, we collect information necessary to process transactions through our secure payment gateways.
• Logistics and Customs Data: Information required for international transport and customs clearance.

How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website and services.
• Improve, personalize, and expand our website offerings.
• Understand and analyze how you use our website.
• Process your orders, manage purchasing from Chinese sellers, and coordinate Quality Inspections.
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to your orders.
• Send you emails regarding your shipments and tracking information.
• Find and prevent fraud.

Log Files

CNSNAP follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, CNSNAP uses “cookies”. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

Third-Party Privacy Policies

CNSNAP’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party services (such as shipping carriers or payment processors) for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We use encrypted communication and secure servers to protect your data during the sourcing and shipping process.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact Neil Wang:

Email: [email protected]
Website: https://cnsnap.website